Frequently Asked Questions

Frequently Asked Questions!

How do I enter a competition on the website?

Stage 1: Choose the competition(s) you’d like to enter.

Stage 2: Select how many entries you want.

Stage 3: Fill in your details and complete the payment to secure your entry.

You will need to tick the box to confirm that you are over 18 & agree to the terms and conditions.

When you have completed checkout, you will get your tickets and your name will be entered in the competition.


A free postal entry route is available for all competitions. To enter without payment, you must send your full name, address, telephone number, and email address by post to the address below.


167–169 Great Portland Street, 5th Floor, London, W1W 5PF

Entries must be submitted in accordance with the Competition Terms & Conditions to be valid.

How will I know if I have won?

The best way is to watch our live draws but don't worry if you can't, we will notify the winner via email or telephone within 7 days of the closing date of the competition.

How is the winner decided?

Everyone who has entered into the competition will go into a draw. The winner will then be chosen at random LIVE on our facebook page! We use google number generator to draw the winning ticket number.

How long are the competition open for?

The opening and closing date of the competitions are stated on each competition page.

What are my chances of winning?

The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition.

Can anyone enter the competition?

The competition is open to residents of the UK including Northern Ireland only, who are 18 years or older.

What are the prizes?

The prizes are as described on the competition page. You can find out more details by reading section 6 of our Terms & Conditions.

Can I sell the prize if I don't want it?

If you are the winner, the prize will be yours. You will own it, you can do whatever you wish with it, including selling it!

If I win, do I have to participate in promotional exercises?

Although this is not compulsory, we do like to show our winners off! We absolutely love to share your excitement on our website and social media pages.

I haven't received an email confirming my order.

If you haven't received an email from us confirming your entry, please first check your spam folder or have a look in the "my account area" when you log in.

My question hasn't been answered here

If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.

Is this website safe?

We are a UK registered Limited Company (Company number 12693046)

Our website is 100% secure (see the padlock next to https on address bar)